This Privacy Policy provides a full explanation of how your personal information is collected, used, and protected at xx5.
Protecting your data is xx5's top priority. Every transaction is encrypted.
A quick overview of the key pillars of our Privacy Policy.
All your personal and financial data is stored on our servers with 256-bit SSL encryption. The risk of hacking or data theft is virtually zero.
Xx5 never sells your personal data to advertisers or third parties. Your information is used solely to provide you with our services.
This policy clearly explains what information we collect and why. There are no hidden agendas — we operate with complete transparency.
You may request the deletion of your personal data at any time. xx5 will fulfill that request within 30 days, except where required by law.
Xx5 only uses essential cookies. Analytics cookies require your consent and can be turned off at any time.
The same level of protection applies whether you use the xx5 app or mobile site. Your device information is never shared with third parties.
We believe every member should have full control over their own information.
You have the right to know what information xx5 holds about you. You can request a copy of your data from our support team at any time.
If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.
After closing your account, you may request that your data be deleted, except where retention is required by law.
You can object to your data being used for marketing purposes, and this will take effect immediately.
You have the right to receive your data in a structured, portable format and transfer it elsewhere.
For any privacy-related concerns, contact us directly at support@xx5.wine. We are committed to resolving your issue promptly.
Xx5 takes your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it safe. For any questions, contact us at support@xx5.wine.
Xx5 (https://xx5.wine) is an online betting platform serving users in Bangladesh and select regions. We understand that your personal information is highly sensitive. This privacy policy explains how we handle your data.
Xx5's privacy policy is built on full transparency. We believe you should have complete control over your own data. If any part of this policy is unclear, our support team is always on hand to help.
By using xx5, you agree to this Privacy Policy. Please read it carefully before registering.
Xx5 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations.
| Data Type | When It Is Collected | Why It's Required |
|---|---|---|
| Full Name | At the Time of Registration | Identity Verification & Payment Processing |
| Date of Birth | At the Time of Registration | Age Verification (18+) |
| Mobile Number | At the Time of Registration | OTP Verification & Communication |
| Email Address | At the Time of Registration | Account Communication & Security |
| Mobile Banking Number | At the Time of Payment | Transaction Verification |
| National ID Card | During KYC Verification | Compliance with Legal Obligations |
xx5 never stores your bank account number or full payment card details. All payment information is held on the mobile banking provider's servers.
Xx5 uses your information only for the specific purposes outlined below. It is never used for anything beyond these.
Xx5 never shares your information with third parties for advertising purposes. If you no longer wish to receive marketing emails, use the "Unsubscribe" link at the bottom of any email.
Xx5 does not sell your data. However, limited sharing with specific parties may occur in certain circumstances.
Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions. These providers manage your data in accordance with their own privacy policies.
Information may be shared with relevant authorities in cases involving court orders, investigations, or legal obligations. In such cases, xx5 will make every effort to notify the member in advance.
Trusted technology partners are used for xx5's server operations and cybersecurity. They operate under strict confidentiality agreements.
xx5 never sells or transfers your data to advertising companies, data brokers, or any third party for commercial purposes.
The xx5 website uses cookies — small files stored in your browser that help improve site functionality.
Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some xx5 features to stop working.
Xx5 only retains your data for as long as necessary. Any data beyond that is securely deleted.
Xx5 follows the highest industry security standards to keep your data protected.
Please remember that keeping your password and login credentials secure is your own responsibility. Never share your password with anyone.
Xx5 does not collect information from or provide services to anyone under the age of 18. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.
If you believe a minor is using xx5, please notify us immediately at support@xx5.wine.
Xx5 may reference third-party services (such as payment providers). These parties have their own privacy policies, and xx5 is not responsible for their practices.
If you visit any site outside of xx5, that site's own privacy policy applies — not xx5's.
To exercise any of the rights outlined in this Privacy Policy, please reach out to us using the contact details below.
Upon receiving your request, xx5 will respond within 30 days. In complex cases, an additional 60 days may be required, and you will be notified in advance.
Xx5 may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of this page. For significant changes, members will be notified in advance via email or an on-site notice.
Continuing to use xx5 after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.
Contact us for any privacy-related questions, concerns, or complaints.
Email: support@xx5.wine
Response time: typically within 24 hours, up to 48 hours during peak periods.
Our privacy team will give your message careful consideration and work to resolve it promptly.